Introduction
Welcome to ykrfsandals.com. These Terms of Service govern your use of the website operated by HK Natureway Limited. By accessing or purchasing from this website, you agree to these terms. If you do not agree, do not use the website.
Use of the Website
You must be at least 18 years old to make a purchase. You agree to provide accurate and complete information. You may not use the website for any illegal or unauthorized purpose. You may not reproduce, duplicate, copy, sell, or resell any portion of the website without express written permission from HK Natureway Limited.
Account Registration
You may be required to create an account to complete a purchase. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify HK Natureway Limited immediately of any unauthorized use of your account.
Product Information
HK Natureway Limited sells shoes. Product descriptions are provided by HK Natureway Limited. HK Natureway Limited does not guarantee that colors or sizes are exactly as shown on the website. HK Natureway Limited reserves the right to limit quantities or discontinue any product at any time.
Pricing and Payment
All prices are in the currency displayed at checkout. HK Natureway Limited reserves the right to change prices without notice. Payment must be made through approved methods. You agree to pay all charges incurred by your account.
Order Acceptance
HK Natureway Limited reserves the right to refuse any order. If an order is refused, you will be notified and a refund will be processed according to the Refund Policy below.
Shipping and Delivery
HK Natureway Limited ships to addresses provided by you. Delivery timelines are determined by the shipping carrier and destination. HK Natureway Limited does not guarantee delivery dates. Title and risk of loss pass to you upon delivery to the carrier.
Refund Policy
HK Natureway Limited offers a strict 14 days no-reason refund policy. You may return any unused item in its original packaging within 14 days of receipt for a full refund of the purchase price. To initiate a return, contact [email protected]. The item must be unused and in the same condition as received. Items must be returned with all original tags attached. You are responsible for return shipping costs. Refund processing begins after HK Natureway Limited receives and inspects the returned item. Refund processing and arrival to your account takes at least 14 days. For PayPal refunds, the refund takes at least 14 days, and due to local laws, PayPal refunds in some regions may take up to 30 days. Refunds are issued to the original payment method. This policy does not apply to damaged or defective items, which are handled under the Damaged Goods section.
Damaged Goods
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. To submit a claim, contact [email protected] with your order number and photographs of the damage. Claims submitted after 7 days of receipt will be rejected. HK Natureway Limited will provide a replacement or refund for verified damaged or defective items. The refund timeline for damaged goods follows the Refund Policy above.
Intellectual Property
All content on the website, including text, graphics, logos, and images, is the property of HK Natureway Limited or its content suppliers. You may not use any content without express written permission from HK Natureway Limited.
Limitation of Liability
HK Natureway Limited is not liable for indirect, incidental, or consequential damages. The total liability of HK Natureway Limited does not exceed the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless HK Natureway Limited from any claims, damages, or expenses arising from your violation of these terms or your use of the website.
Termination
HK Natureway Limited may terminate your access to the website at any time for any reason. Upon termination, your right to use the website ceases immediately.
Severability
If any provision of these terms is found unenforceable, the remaining provisions remain in effect.
Entire Agreement
These terms constitute the entire agreement between you and HK Natureway Limited.
Governing Law
These Terms of Service are governed by Hong Kong law. Any dispute arising from these terms or your use of the website is subject to the exclusive jurisdiction of the courts of Hong Kong.
Changes to Terms
HK Natureway Limited may update these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.
Contact Information
For questions, contact HK Natureway Limited at [email protected], +852 4246 0876, or RM26 2/F, NO.118, WAI YIP STREET, KWUN TONG, HONG KONG.